Omni-channel Customer Engagement
Call, message, and meet on any device with OmniChannel.
Omni Channel is pleased to inform you – the provision of our whatsapp business platform that will connect customers & co-workers for internal and external phone communication.
Engage with your customers over WhatsApp, assign conversations to multiple team members, all from one single WhatsApp API number.
With its robust infrastructure and interface,you can keep track of clients who viewed your messages, completed a purchase, and know exactly how much revenue you make.
With Whatsapp Features, you can improve your overall communication strategy by creating original and inventive consumer interactions .
Talk to visitors of your website and convert them into customers by having live conversations using Whatsapp's chat widget.
Create meaningful interactions on WhatsApp with user-friendly automation capabilities, personalized promotions, marketing campaigns, and new product announcements
With user-friendly automation tools, you can create meaningful interactions on WhatsApp and offer consumers round-the-clock support.
With Our WhatsApp API, conversational marketing, sales, or support use cases can be created and used throughout the whole customer experience.
Over a comprehensive API, you can set up and deliver messages, notifications, updates, and receive customer enquiries in real time.
Utilize predefined buttons to send and receive messages without difficulty, and share rich media to optimize your customers’ experience.
To connect with your customers, create and use pre-approved message templates for order confirmations, shipping updates, and appointment reminders.
Set up automated messaging workflows to handle common customer inquiries, such as frequently asked questions, product information, and support requests.
Connect with customers and send them relevant promotions and irressistible deals to encourage them to convert.
Learn everything there is to know about transactional WhatsApp messages, including how they keep your customers informed, interested, and satisfied.
Utilize WhatsApp to send easy and effective surveys to customers to get vital feedback.
Increase exposure as you promote your goods and services on Whatsapp and get the most out of your investment in your customers' preferred chat app .
Give customers a quick option to confirm their identity on a chat platform they are already familiar with and appreciate.
Using the most widely used chat app in the world, assist customers in their ordering process by providing ordering alternatives.
Offer customers a simpler way to book, reschedule and cancel appointments while avoiding call centers or busy front desks.