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Toll free numbers

0800 Toll Free
Phone Numbers

A business phone system that works the way it should

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0800 Toll Free
Phone Numbers

0800Number is the internationally recognized cross network toll free number that cuts across all operators. Though network operators can provide intra-network toll-free service to their individual customer base, only a licensed cross network provider can render inter-network toll-free service. This is what OMNI CHANNEL provides.

All subscribers to 0800 toll free numbers must sign a Service Level Agreement before the number is activated.

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Features that matter
Deploy new call centers, agents, and phone numbers in minutes, and see changes update in real-time.
Improve first call resolution (FCR) and customer satisfaction (CSAT) scores with default and customized recommendations that pop-up in real-time to guide your agents to the right answer, faster.
Step in to assist your agents when they need it the most by monitoring the conversation with live customer sentiment and call transcription, powered by Voice Intelligence.
Route callers via fixed order, round robin, or set up custom hold queue options for each individual inbound call center.
Accelerate productivity by automatically transcribing calls, capturing key moments, and getting comprehensive summaries from any conversation.
Integrate with the tools your team already knows and loves, like Zendesk, ServiceNow, Salesforce and more.
OmniChannel supports a wide range of phone handsets, and we offer several models directly to our customers who need a one-stop shop.

Meet Your Customers Anywhere
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Extra Benefits

It is expected to encourage more calls to the company which should translate to more profit. The service is ideal for customer service oriented businesses, emergency management or call center operations.

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Subscription Package Types

Single 3 or 4 Digit Toll Free Line – MTN, Airtel, GLO, 9moile. Annual Renewal Option available. Single 0800 (11 digit) Toll Free Line: (Covers all networks)

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Monthly Reconciliation

Subscriber is entitled to a monthly Call Detail Record (CDR) of all calls received. A detailed itemized statement will be provided electronically via email to the subscriber at the end of each month. The monthly consumption will be deducted from the deposit or balance on a monthly basis. Un-utilized balances will be rolled over to the subsequent month.