Talk
Engage with customers and prospects through the channel they prefer. Retain conversation context and personalize interactions even if interactions begin in one channel and end in another.
Work doesn’t stop outside the office, so why should your business phone system? Understand why callers are reaching your business (plus what was said) with native Ai insights.
Reign in your remote workforce with a single place for business conversations, no matter the device or location.
With mobile apps that make you feel like you’re working out of HQ, your business phone system now goes where you go.
"May 2021 – Call Center Software and Hardware with CRM and Ticketing Software"
“As a rapidly growing company in an equally fast growing technological age, we had to find a system that was unified, extremely flexible, reliable, easy to use yet powerful. Our old system was not unified, was inflexible, difficult to configure, and extremely unreliable to say the least. I am pleased to say that our Omni Channel system ticks every box on our list—and more! Thank you!”
Ugochukwu Ikpe, Head, Strategy and Digital Transformation
"We didn’t doubt Omni Channel Call Center System would afford our facility innumerable benefits."
December 2020 – Call Center Software and Hardware “We didn’t doubt Omni Channel Call Center System would afford our facility innumerable benefits. After examining all of the options available on the market, our department unanimously decided Omni Channel Call Center System is the most reliable platform available, and that it can handle the daily influx of calls we receive at the center. It was fast and easy to install, seamless, and we’ve had no service interruptions! Going forward, our mission plans to equip numerous other locations in Nigeria with IP phones. We can depend on the quality and stability of Omni Channel System..”
"January 2021 – Call Center Software, Hardware and Agent Recruitment Previously, we were very limited on our mobility, and thus, our productivity."
January 2021 – Call Center Software, Hardware and Agent Recruitment Previously, we were very limited on our mobility, and thus, our productivity. We also needed to bring flexibility and simplicity to day-to-day issues involving the management of our communications. Omni Channel is an excellent and very flexible PBX solution.”
Ngozi Elebeke - Business Development
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