get a customized Call center system that meets your needs
Transform customers experiences with our cloud call center solution for customer care, sales and support teams.
unlock the promise and potential of great customer experience.
Deliver great customer experiences with Omni Channel Agents. Our agents will help resolve complex customer issues correctly and quickly.
You’re five minutes away from a new business line
Your business is running at its best when all teams—not just those that are customer-facing—are communicating effectively. we thrives as a back office phone system for internal IT, HR, marketing, and finance teams.
Get a 7 days free trial and experience our excellent service
Never miss a call with a 100% uptime SLA.
Connect customers & co-workers for internal and external phone communication
We provide an inter-network toll-free service
Call center
Boost productivity, Improve customer satisfaction, empower teams, and reduce calling costs. 10cx BY Omni Channel Limited assigns one business phone line that rings multiple mobile devices, desk phones and PCs, which means fewer missed calls and more opportunities to connect. Small businesses that use VoIP phone systems can reduce start-up costs by 90% and save 40-75% off communication costs (Tech co. 2018). Omni Channel Limited provides a better way for organizations to intelligently unlock the promise and potential of great customer experience with caller insight analytics and call monitoring tools.
Improve your customer’s satisfaction by reducing hold times with our cloud-based call centre software and customer care phone line. Enjoy more flexibility, significant savings, and higher efficiency with callbacks, welcome message, ACD(Automatic Call Distribution), and IVR (Interactive Voice Response). Our speed of innovation and global footprint reflects our commitment to ensuring businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings, and profitability.
our solutions
We help healthcare organizations improve business and clinical outcomes through more efficient communication and better patient experience
Omni Channel Limited provide a modern cloud contact center solution to help travel and hospitality companies deliver fast scalable customer service.
We provide a modern cloud contact center solution for retail, e-commerce, & consumer goods brands.
We provide an entirely new way to reimagine the banking experience and deliver a client journey that is seamless, personalized, and trusted across live, automated, voice, and digital touchpoints.
What we offer
Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings, and profitability.
How it works
Select a local, national or toll-free number from our vast inventory
Let us handle the sign-up - it takes just 3 minutes
Immediately start receiving calls and servicing your customers
Always Reliable
The processes and systems we put in place provide a consistent, high quality service. All our employees are trained and certified.
Personal greeting with custom audio, messaging or music
Unlimited storage allows users to record every inbound and outbound call
Configure settings to receive voicemail messages via text and/or email.
Tailor caller ID to mimic local area codes of prospect being called
Local and toll-free area codes to establish local or broad presence
Customers hear your after-hours Message or Calls be diverted to a different number such as a mobile.
Customer access call menu to direct calls to different extensions or Call groups.
Enables an operator to answer a call while already in another call.
Enables an operator to transfer the caller to a third party.
Enables an operator to set their station as unavailable.
Enables an operator to put a call on hold and continue the call on another handset.